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Privacy policy

1. Manager and description

1.1. Responsible 

The data controller of this website is reN · Balear Circular Hub, domiciled in C/Thomas Edison, 5, Balearic Research Complex Building, module F, 2nd floor, ParcBit, CP 07121, Palma, Balearic Islands, Spain.

NIF: G57879777

Email: info@rencircularhub.com 

1.2. Description

Acceptance of the privacy policy is a necessary condition for use of this website.

This Privacy Policy regulates the collection, processing and use of your personal and non-personal information as a user, starting from the effective date shown in the header.

To process your personal data, we comply with the current local and European legislation, as well as its subsequent regulatory development.

2. Information gathered

This website can be used without providing any data. However, in order to access some of our advanced services that we offer through our private area (intelligence solutions applications and publications) or receive personalized communications according to your interests, you will need to provide us with some personal data. The information (personal or non-personal) collected depends precisely on the type of service.

The personal and non-personal information we collect is received by us in various ways:

  • Automatically, through :
    • Cookies or similar mechanisms stored on your device, always with your consent or in accordance with other legal bases. See our Cookie Policy for more information.
    • The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the browser type, the language, the date, the country, the time of the request, the URL from which you are coming, the URL to which you are clicking or the mobile network used, among others.
    • Specific data about the use of our website and possible errors detected during its use.
    • From Google Analytics, an analytical service provided by Google, Inc. domiciled in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect information, including the user’s IP address, which will be transmitted, processed and stored by Google under the terms set forth on the web www.google.com Including the possible transmission of this information to third parties for reasons of legal requirement or when such third parties process the information on behalf of Google. In any case, you can disable Google Analytics cookies from here.
  • Voluntarily, based on data you provide us when:
    • You create or update your account. This information is necessary to build your user profile and give you access to our private area. The data we collect includes your name, email address, username and password. All information is required.
    • You send messages through the contact or feedback channels of our website. From them we extract, for example, your name and surname, organization, title, email, phone, subject and message.
    • You use our business intelligence solutions, such as the apps and publications that are hosted on our website. In order to ensure usability, we often require additional information.
    • You subscribe to our newsletter. The data we collect includes, for example, your email address.
    • You participate in our social media activities. The data we collect includes, for example, your photograph, name, nickname or geolocation.
  • From third parties:
    • Mainly, provided by social networks or similar services.

3. Rights and purposes

We inform you that the completion of the forms is voluntary. However, if you do not fill in the required fields (marked with an asterisk) some features of our website will not be operational or will be limited.

The personal data you provide to us will be incorporated and processed in files owned by reN · Balear Circular Hub, in order to be able to meet your requests.

You can exercise at any time the rights of access, rectification, deletion, limitation of your processing, opposition and portability of your personal data by email addressed to: info@rencircularhub.com or to the postal address: C/Thomas Edison, 5, Balearic Research Complex Building, module F, 2nd floor, ParcBit, CP 07121, Palma, Balearic Islands, Spain.

In both cases you must identify yourself with your first and last name and, perhaps, with a copy of your DNI or national ID, if necessary.

If you have given consent for a specific purpose, you have the right to withdraw your consent at any time, without this affecting the lawfulness of processing based on consent before its withdrawal.

In addition, if you believe there is a problem with the way we are handling your data, you can address your complaints to the data protecction authority that corresponds, being the Spanish Agency for Data Protecion as indicated for Spain.

4. Use of data

The Service will use the collected data for:

  • To administer and update this website (the legal basis being our legitimate interest in keeping this website up-to-date and well maintained).
  • Respond to your requests (the legal basis being our legitimate interest in responding and resolving our users' inquiries).
  • Manage your registration as a user of this website and provide access to the private area (the legal basis being your interest and consent).
  • To send you our newsletter by email (the legal basis being your consent or our legitimate interest based on the previous contractual relationship, as applicable).

You can request the cancellation from the email received or by contacting us. However, you will not be able to unsubscribe from certain correspondence from us, such as messages regarding the security of your data, or those data included in the terms and conditions of use of this website, whether for the purpose of:

  • Provide you with the use of the various economic intelligence solutions that we make available to the user in our private area (the legal basis being your consent or our legitimate interest based on the previous contractual relationship, as the case may be).
  • Maintain the security of this website, investigate illegal activities, enforce our terms and conditions and assist state law enforcement agencies in their investigations (being the legal basis our legitimate interest in ensuring and maintaining the security of this website and its users).

This website may also use users' personal and non-personal information in the form of aggregated and anonymous data to display it to third parties. You may also share statistics and demographic information about users and the degree of use of this website with third parties. None of this will allow third parties to identify you personally.

This website does not use automated individual decisions:

  • Not in emails and contact forms. The website of this site has a TLS encryption that allows the user to securely send their personal data through standard contact forms. The personal data collected are subject to automated processing and incorporated into the corresponding activity register files, which are owned by reN · Balear Circular Hub. In this sense:
    • We will receive your IP address, which will be used to check the message source in order to offer you appropriate recommendations (for example, presenting information in the correct language) and to detect possible irregularities (for example, potential cyber attacks), as well as data relating to your ISP.
    • You can also provide us with your data via email.

      On the other hand, certain advanced services provided through our website may contain particular conditions regarding personal data protection. You must accept them before accessing and using these advanced services.

  • Not on social media. We have profiles in some of the main social networks on the Internet, being reN · Balear Circular Hub the controller in relation to data published on them (for example, photos showing faces of people). This data will be processed according to the social network allows corporate profiles. Therefore, we can inform, when the law does not prohibit it, our followers by any means that the social network allows about their activities, as well as provide a personalized customer service. In no case do we extract data from social networks, unless the user’s consent was obtained at the time and expressly. When due to the very nature of social networks, exercising your rights depends on the modification of your profile, we will help and advise you to the extent of our possibilities.

5. Data retention

Below, we indicate the time during which we retain the processed data:

  • The disaggregated data shall be retained without a deletion period.
  • The data of users will be kept to the minimum necessary, being able to be kept up to a maximum of 5 years, according to art. 1964 of the Civil Code (personal actions without special term) or 6 years, according to art. 30 of the Code of Commerce (accounting books or invoice, for example).
  • User data uploaded to social media pages and profiles will be retained from the moment the user gives consent until the user withdraws it
  • The additional data that the user provides to make use of the intelligence solutions found in our private area will be kept as long as the user gives his consent and until he withdraws it.
  • The data of subscribers to the newsletter will be kept as long as the user subscribes and until they are unsubscribed.

6. Data shared with third parties

There are third parties that help us manage this website. We require them to have their own Privacy Policy and to comply with it wherever applicable. However, reN · Balear Circular Hub will not be responsible for compliance with this policy. Under certain circumstances, we may share, use, preserve or disclose personal information with third parties in an unaggregated form, whether:

  • To access service providers. Service providers who perform functions on our behalf, such as web hosting, statistics monitoring or web development. These service providers may collect and have access to information that is necessary for them to perform their functions, but are not permitted to share or use the information for any other purpose.
  • To cooperate with competent authorities. If we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest. In any case, we will only provide the information strictly required.

7. Security Measures

This website takes all necessary technical and organizational measures to protect the security and integrity of personal and non-personal information collected. Both against unauthorized access and its accidental alteration, loss or destruction.

In any case, this website cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense at all times about the shared information. We hope you understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in the cache or available to those users who have copied or stored it.

8. Changes to the Privacy Policy

We may update this privacy policy in the future. We will inform you of the changes by sending a notice to the email address provided and/or placing a notice in a prominent place on our website.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:

E-mail: info@rencircularhub.com

Address: C/ Thomas Edison, 5, Balearic Research Complex Building, module F, 2nd floor, ParcBit, CP 07121, Palma, Illes Balears, Spain.

Would you like to share your circular concerns with us?
We would be delighted to hear them.

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